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Refunds & Cancellations
Due to the perishable nature of our products, all sales are final once delivered or collected. If there is an issue with your order, please contact us within 24 hours. Refunds or replacements are offered at our discretion. Please see our Refund Policy below for details.
Refund & Returns Policy
At Honey’s Kitchen, we take great care to ensure that every order is freshly prepared and delivered in perfect condition. Due to the perishable nature of our food, we are unable to accept returns once an order has been delivered or collected.
If there is an issue with your order such as missing items, incorrect meals, or quality concerns, please contact us within 24 hours of delivery or collection. We will review the situation promptly and, where appropriate, offer a replacement, credit, or partial/full refund.
Refunds are not guaranteed and will be considered on a case-by-case basis. To help us resolve issues quickly, please provide details of your order and, if possible, a photo of the issue.
We appreciate your understanding and cooperation as we work to deliver the best service every time.
